15-minute buffer for Player App checkout.
Behavior:
<ul>
<li>Users who book via the Player App have 15 minutes to complete checkout.</li>
<li>During that time, the court is held and shown in orange.</li>
<li>The system ensures that payment methods with longer authorisation times (PayPal, credit card) will not be cancellled.&nbsp;</li>
<li>If no payment is received, the slot is automatically released.</li>
</ul>
Admin Tip: Never overwrite orange blocks unless you're certain the user has abandoned checkout.

Occupation Overview

Payment Holds and Checkout Flow Behaviour

Booking

Dashboard

Credits

Training

Trial Lessons

Languages

Payments

Communication via app

Discounts & Segments

This guide explains how to create discounts and co...

How to set up discounts

Segmentation allows you to create targeted groups ...

How to set up segments

Update booking status after user pays in-person.
S...

Marking a Booking as Paid


During your booking, you can add extras for an ad...

Adding extras

CreditsIn Bookaball, you can use credits to book a...

Purchasing and using credits

A training is a series of lessons to help you impr...

Booking a training

If you want to create your own open match, follow ...

Setting up an Open Match as player

Schedule repeating/recurring reservations.
Steps:
...

Creating Series Bookings

Help users interpret the layout and real-time cour...

Understanding the Occupation Timeline

How to customize the occupation view.
 
Steps:

Us...

Filtering and Navigating the Timeline

For staff to register bookings where users will pa...

Creating a Pay-on-Location Booking

Provide visual clarity on what each color means in...

Booking Color Codes and Statuses

Enable social match discovery by using open or sha...

Managing Open and Shared Matches

This guide explains how to create an open match in...

How to Create an open match (administrator guide)


Send players a payment link that only confirms th...

Creating a Paid-Online Booking (Payment via Payment Link)

To book a private match in the bookaball Player Ap...

Setting up a Private Match

To book an open match against other, follow these ...

Joining open matches

Step 1: Open the bookaball appLaunch the bookaball...

Plan a recurring time slot (series)

At bookaball, we make it easy to book and play pad...

Adyen platform payments

Customer engagement is no longer optional, it’s es...

How to use OneSignal: Push notifications and In-app messages

Help links

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